Form Frustration to Foresight: the Art of Anticipation, with Marcela Sabino
Dive into our latest House of Trust episode where I am listening to Marcela Sabino, a visionary business strategist & futurist, about the art of anticipation, life-long learning and curiosity.
We discuss how exponential technologies reshape your world, the importance of foresight practices in business and what exhaustion and frustration mean in this context.
Learn to track signals of change and act today for a better tomorrow!
Highlights in this episode
- Understand the role of curiosity in driving innovation and development
- How Tech empowers and overwhelms entrepreneurs and can lead to mental exhaustion
- The ethical considerations surrounding AI and its potential impact on society
- Practical tips for identifying and tracking weak signals of change in your industry
- The importance of acting in alignment with the future you wish to create.
Connect with Sabina
Website: https://marcelasabino.com/
Linkedin: https://www.linkedin.com/in/marcela-sabino/
Connect with Servane:
LinkedIn: https://www.linkedin.com/in/servanemouazan/
Website: https://servanemouazan.co.uk
Subscribe to Conscious Innovation updates:
http://eepurl.com/hp0h55
Podcast Music Production from Series 04 Ep 45: Milig Mouazan-Strachan
Transcript
Welcome to be and Think in the House of Trust. My name is
Servane Mouazan:Servane Mouazan from Conscious Innovation and
Servane Mouazan:in this series a welcome people who
Servane Mouazan:ignite social and environmental change, the
Servane Mouazan:way they invest or influence and move
Servane Mouazan:financial, social insights, capital to
Servane Mouazan:make this world a bit less brutal. And
Servane Mouazan:together we think about trust, future kind
Servane Mouazan:collaborations and we notice the differences
Servane Mouazan:that make a difference. And
Servane Mouazan:today I'm excited to welcome Marcella
Servane Mouazan:from Brazil. She's an investor, futurist,
Servane Mouazan:entrepreneur and the chief exec officer of
Servane Mouazan:Rare Light Immersive. She's fascinated
Servane Mouazan:by the practical impact of
Servane Mouazan:exponential technologies such as artificial
Servane Mouazan:intelligence, digital fabrication, robotics B
Servane Mouazan:hacking big data and the Internet of things
Servane Mouazan:on society and much more.
Servane Mouazan:And I remember many occasions we
Servane Mouazan:met among others in Rio, Brazil where she
Servane Mouazan:was at some point head of Innovation at
Servane Mouazan:the Museum of Tomorrow. What I most remembered
Servane Mouazan:from Sabina is her curiosity and
Servane Mouazan:curiosity sparkles in her
Servane Mouazan:eyes when she find herself on the intersection of various
Servane Mouazan:disciplines when things are not clear.
Servane Mouazan:So let's settle in.
Servane Mouazan:Welcome Marcella.
Marcella:Thank you so much. Great to be here.
Servane Mouazan:Before we start, I had a little quick view on your
Servane Mouazan:academic records. You got a BA in
Servane Mouazan:Anthropology, Political Science. You've got
Servane Mouazan:master in Public Policy and Political and Economic Development
Servane Mouazan:and you've got master in Design of Entertainment
Servane Mouazan:from the European Institute of Design.
Servane Mouazan:What connects all of these disciplines? Why
Servane Mouazan:these wide interest coming from me there?
Servane Mouazan:I can't expect the answer. But I really want if you
Servane Mouazan:to shed a light on that for us.
Marcella:Yeah, sure, sure. So basically my
Marcella:first part of my career was around
Marcella:development, right? So developing economies, political and economic
Marcella:development. And I did the
Marcella:Harvard Kennedy School as you mentioned,
Marcella:where we think about how to develop and I was
Marcella:really taking it through you kind of the development lens
Marcella:and the business lens. Also how can you put businesses to
Marcella:help develop econom. So I worked around
Marcella:microfinance, microfranhisising and inclusive
Marcella:business, as a consultant in the World
Marcella:bank, the IFC and the idv.
Marcella:And then I use my anthropological and political
Marcella:science from my BA and then my
Marcella:political and economic development
Marcella:master, doing that kind of work. And
Marcella:then after that I moved to Dubai and
Marcella:worked in these large scale strategic projects
Marcella:in Dubai, Abu Dhabi. So working on
Marcella:how to put Dubai to the next level. This was in
Marcella:,:Marcella:back way in the beginning. Then I worked in Mazdar,
Marcella:which is a carbon neutral solar powered
Marcella:city again on strategy,
Marcella:technology aspects. So that's, that's
Marcella:where that kind of first aspect Went, and
Marcella:then I was ah, later on I moved to
Marcella:Brazil. originally it was born in Brazil, but
Marcella:I left when I was three, moved to the US which is
Marcella:why I have this accent. And then basically
Marcella:studied at the European Institute of Design because
Marcella:I was the head of innovation and lab director at the Museum
Marcella:of Tomorrow. And I didn't have a
Marcella:background in kind of in curation
Marcella:or in kind of the arts and design. So
Marcella:that's where that one came from.
Servane Mouazan:All right. So what I'm taking from there is wherever you go,
Servane Mouazan:there's an opportunity to study and to dig deeper and
Servane Mouazan:to explore.
Marcella:Yes, always, always. We have to always keep
Marcella:learning, lifelong learning, especially now, these days,
Marcella:I can't.
Servane Mouazan:Remember who quoted that, who said that quote. But the
Servane Mouazan:systems don't change, they learn.
Servane Mouazan:So what is it that
Servane Mouazan:you learned that made you what you do
Servane Mouazan:today? And if you can explain to us what you are doing
Servane Mouazan:today.
Marcella:So today what I do is
Marcella:after these experiences that I was mentioning, I
Marcella:went kind of. I worked at a VC called 500
Marcella:Startups. I was in the innovation strategy lead
Marcella:and also created a foresight practice for 500
Marcella:startups which is not 500 global. And so with
Marcella:that it was really around thinking about
Marcella:how can entrepreneurship develop the
Marcella:economy of a certain place. So it still kind
Marcella:of picks up from the development theme from earlier
Marcella:on and really thinks about
Marcella:how disruptive innovation,
Marcella:this kind of placing big
Marcella:bets on the future. Because often
Marcella:tech entrepreneurship, these are people who are really focused
Marcella:on thinking about the future. And so from
Marcella:my museum days, the Museum of Tomorrow is a
Marcella:museum of applied science that thinks about the future
Marcella:50 years from now. So I really got
Marcella:very in depth with foresight
Marcella:and futurism, at the museum, using
Marcella:it and everything I did. And since then that's become a
Marcella:mega toolkit for me. And I think everybody
Marcella:should also learn how to do that. Especially in these times
Marcella:where it seems like the future is coming to the present.
Marcella:So to answer your question, today what I do is I'm
Marcella:a business growth consultant. So I help
Marcella:companies double their revenues through strategy
Marcella:implementation, and market
Marcella:expansion. It's very fun and
Marcella:very interesting. There's a few things you can do to kind
Marcella:of switch the trajectories of companies, and make
Marcella:them see growth quite quickly, especially when you're thinking
Marcella:about where the future is going, how you
Marcella:can act today. That's what I've been doing and I've
Marcella:been working on products, go to market, strategic
Marcella:partnerships and business development for These kinds of
Marcella:companies that are within the 500k to 5
Marcella:million, revenue range.
Servane Mouazan:When you work with these companies, these new ventures,
Servane Mouazan:helping them, you know, to grow, to scale up,
Servane Mouazan:what kind of first of resistance do you meet
Servane Mouazan:from them? And how do you help them
Servane Mouazan:see the future, see the world differently?
Marcella:That's a great question. So first, what
Marcella:happens when you work, when you first start
Marcella:working with a company? There's a lot of frustration
Marcella:involved. They are at a point where they're
Marcella:stuck, which is why they're, looking to work with me.
Marcella:They have had some success. They've,
Marcella:figured out their product market fit,
Marcella:in many cases, and they're doing something right. But
Marcella:for some reason, there's a few things, maybe, that
Marcella:are stuck. Often these entrepreneurs are very
Marcella:frazzled and exhausted. Exhausted
Marcella:is a word I hear a lot. I'm exhausted.
Marcella:You know, a lot of times it's a very
Marcella:strategic work, but it's also almost a
Marcella:psychological work as well, because you have to
Marcella:deal with this mental exhaustion and the
Marcella:burnout that happens so often today. I
Marcella:mean, we are so bombarded with information from
Marcella:all sides, and our minds have not changed
Marcella:very much, and we can only process a very
Marcella:little amount of information.
Marcella:And the idea, the way that we work
Marcella:is to really focus on very few things. We kind of
Marcella:try to clarify, simplify,
Marcella:and implement. That's really what we work on.
Servane Mouazan:I remember a few weeks ago I saw
Servane Mouazan:you put a quote from that actor Jerry sign
Servane Mouazan:file. He said, we're smart enough to invent AI,
Servane Mouazan:dumb enough to need it, and so
Servane Mouazan:stupid, we can't figure out if we did the right thing with
Servane Mouazan:that. Marcela, I'd love to discuss with you the
Servane Mouazan:art of not knowing and playing with
Servane Mouazan:anticipation. What can we do?
Servane Mouazan:How can we do that without making the world an even worse
Servane Mouazan:place than it is now?
Marcella:So I think that that's a great question,
Marcella:because when we're dealing with these systems,
Marcella:there could be unintended consequences. So
Marcella:there's a very famous thought experiment of
Marcella:the paper clips. I think it's by Nick
Marcella:Bostrom originally. He's a thinker
Marcella:around AI, safety. And the
Marcella:idea very quickly is this idea that
Marcella:you can give a very innocuous,
Marcella:goal for the AI to think
Marcella:about or to implement. Right?
Marcella:Make paperclips. You optimize for making
Marcella:paperclips. The AI starts to kind
Marcella:of orient. This was the idea, this was years ago,
Marcella:but. So AI agents didn't even exist at that
Marcella:point. But, imagine the AI
Marcella:starts and kind of Organizes a factory and then
Marcella:gets more factories and then basically
Marcella:starts to extract metals from the
Marcella:earth to make the paperclips. And
Marcella:then eventually the humans are getting in the way so
Marcella:they get rid of the humans in the whole process and just
Marcella:everything turns out to be paperclips. That's like
Marcella:optimization to an absurd
Marcella:degree. But machines don't know this. They
Marcella:know what you tell them to optimize
Marcella:for. And I think that recently in
Marcella:reading about what's been happening and following it,
Marcella:they've had a few, experiments where
Marcella:scientists are experimenting with putting
Marcella:AI in some environments, whether it's
Marcella:Minecraft, whether it's like lab environments. And
Marcella:they see the AIs interact with each other.
Marcella:So it would be a bunch of AIs together.
Marcella:And you have, in some cases
Marcella:AI is s. Kind of, kind of, trying to organize
Marcella:themselves. You know, in some cases AIs were
Marcella:creating constitutions. In some cases they were passing memes m
Marcella:along with each other. And in one
Marcella:case some of these AIs have gotten together and TR to
Marcella:created a religion, quote unquote, and
Marcella:got others to be part of it. So
Marcella:you start seeing that even in these enclosed
Marcella:environments, just because all the AI is, is
Marcella:getting the information that exists that humans have
Marcella:created and are replicating it
Marcella:based on what's most probable. Right? So these
Marcella:are the things that are on the Internet. You know, whether it's
Marcella:the very old AI called Tay from
Marcella:Microsoft that very quickly, in
Marcella:record time became racist,
Marcella:misogynist and homophobic. That
Marcella:was years ago, to these things. Now it's
Marcella:not right now it's no longer about
Marcella:can we do this? Because the answer is yes, we can
Marcella:do this, but should we do this in every
Marcella:instance? And I think that the more that
Marcella:we. The other day I saw Bill, Gates saying
Marcella:that within 10 years, most of the jobs
Marcella:that we know of are not going to be there
Marcella:anymore and that we need massive, reorganization
Marcella:of the economic system. And
Marcella:I think we're seeing that slowly now. But what happens with techn
Marcella:technology is that it's exponential. So I mean, especially these kinds of technologies
Marcella:where you see you can't even keep up with models,
Marcella:or one human being can't keep up with a number
Marcella:of papers being published daily. It's impossible.
Marcella:So not one human being knows everything that's going
Marcella:on. And we have AIs that are
Marcella:being created at breakneck speed. You see
Marcella:this in the startup world. So
Marcella:I think that there needs to be a question
Marcella:of how can we think about
Marcella:what this means and also at the same time
Marcella:think about what systems that we have to
Marcella:create so that human beings
Marcella:will be able to survive this,
Marcella:this, this situation.
Servane Mouazan:So from humans
Servane Mouazan:frustration and exhaustion
Servane Mouazan:to AI self
Servane Mouazan:teaching, it's little during their
Servane Mouazan:little tea parties to
Servane Mouazan:the moment where humans have to
Servane Mouazan:consider how to survive because of the stuff they're
Servane Mouazan:created. At what point does AI become
Servane Mouazan:frustrated with humans?
Marcella:Well you know, it's funny, I saw a
Marcella:headline, ah, just before coming on here saying that
Marcella:a lot of people are using AI as
Marcella:therapists and AIs are starting to
Marcella:show kind of it's very dangerous to
Marcella:anthropomorphize. Say AI is s feeling this or AI is feeling
Marcella:that because it's not, it's an algorithm created
Marcella:by humans and all these kinds of things, but these are
Marcella:the patterns. And so now there has been some
Marcella:talk of AI having to
Marcella:be, you can't even say
Marcella:calmed or kind of helped through this situation
Marcella:because there could be some kind of a burnout. And it's so
Marcella:funny because years ago, I think it was about 10 years
Marcella:ago I saw there's a company called
Marcella:A company in NGO was more kind of a, I, ah, guess
Marcella:a provocative movement. This is
Marcella:like over 10 years ago called People for the
Marcella:Ethical Treatment of Reinforcement
Marcella:Learners. Which is, you know, reinforcement learners
Marcella:are the type of AI that was there back in the
Marcella:day, reinforcement learning algorithms and
Marcella:things like that. And this idea, this concept
Marcella:that AI could eventually
Marcella:feel upset or sad or have, or feel
Marcella:right. I say this thing with quotations because.
Marcella:But then there's lots of thinkers that
Marcella:call this into question.
Marcella:What does it mean to feel? What does it mean to have
Marcella:consciousness? Consciousness is a very big debate in this
Marcella:field. And what does it mean to just
Marcella:treat Chat GPT badly or treat
Marcella:Gemini badly or all these kinds of things? what does that mean? Or
Marcella:robots. We've seen people kicking robots
Marcella:and all these kinds of things to show how they work. But what
Marcella:does that actually mean? What does consciousness mean? We still don't know that
Marcella:question. So the answer to that question so it becomes very
Marcella:difficult. So it's a really
Marcella:wild field once you
Marcella:start to think about what these implications
Marcella:may be. And even more so when you think
Marcella:of getting robotics and now there's all this work being
Marcella:done with organic robotics and
Marcella:joining that with AI, you know, so
Marcella:that, that's why robots haven't actually come
Marcella:into our world so much. But when you join those
Marcella:two, and you have robots that are Gonna be you
Marcella:working side by side. There's lots of questions
Marcella:there. What does this mean? And you know,
Marcella:there are thinkers that, even though I may not agree,
Marcella:I think there are thinkers that do think
Marcella:about the consciousness of these
Marcella:machines. What is, you know, because consciousness comes from a substrate,
Marcella:ours happens to be kind of flesh and blood and all these things. We
Marcella:don't know how that generates consciousness or
Marcella:awareness. But who is to say that another
Marcella:substrate can't generate consciousness as well, even if it's
Marcella:electronic? I mean, you know, so
Marcella:questions to ask. And then meanwhile we're
Marcella:all trying to struggle here with the economy.
Marcella:So we may not even think about these things. But
Marcella:my assertion is that I think we need to start
Marcella:questioning, what are these new
Marcella:AI agents? What are they doing? What are they
Marcella:allowed to do? Can they go out in the world? I
Marcella:mean that's where we're going, right? They're going to go out in the
Marcella:world and do things on your behalf. What does it mean if they do
Marcella:something bad or wrong? I think
Marcella:if anybody can take anything from this conversation
Marcella:is we need to focus on today, you know, growing our
Marcella:businesses, all these kinds of things. But at the same time, you know, don't
Marcella:be exempt from these conversations going
Marcella:on in culture because that's where we're gonna
Marcella:live in the future is being created today.
Marcella:When these things happen and it'not'a way that it's not
Marcella:going towards where you want it to be, then
Marcella:vote, vote don't buy things
Marcella:if it's from companies that are doing
Marcella:things that you don't agree with. I think that having agency in
Marcella:today's society while managing your
Marcella:own like let's say quote unquote,
Marcella:business survival or survival in companies. We know
Marcella:there's massive layoffs. We know that
Marcella:it's getting difficult for companies to
Marcella:survive with the economic situation
Marcella:going on. I think it's like how you balance.
Servane Mouazan:Those two things well that
Servane Mouazan:the call to the action.
Servane Mouazan:What I like is more in the form of a question. Ask
Servane Mouazan:yourself this question. Where is your emergency or
Servane Mouazan:priority? Lies. but don't forget to think
Servane Mouazan:about the implication of what you think, the
Servane Mouazan:implication of what you buy, the implication
Servane Mouazan:of, you know, who you connect with and what is the
Servane Mouazan:culture of and the art of
Servane Mouazan:not knowing or not judging, but just welcoming,
Servane Mouazan:maybe scenarios, welcoming
Servane Mouazan:options.
Marcella:Exactly.
Servane Mouazan:Creating all these, these kind of stories ahead and see
Servane Mouazan:where you position yourself here. Oh, it's so
Servane Mouazan:complicated, but we love it.
Marcella:Yeah, I guess, you know, even if you're scared. Just
Marcella:look at it anyway and try to, try to
Marcella:see. I think what I don't, what I hope people don't do
Marcella:is just, you know, just don't deal with it because it's
Marcella:there whether you put your head in the sand or not, you know.
Marcella:So I think just, just be aware
Marcella:of what's happening and whatever you can do in your small
Marcella:circle of influence is already a lot.
Servane Mouazan:So you've explored foresight practices.
Servane Mouazan:I mean you've just explained how you did that. You've explored that for,
Servane Mouazan:for a long time. If people,
Servane Mouazan:are you listening to you now and say, okay, I'm
Servane Mouazan:just not going to keep my head in the San. I'm going
Servane Mouazan:to explore and be curious, be less
Servane Mouazan:judgmental about the future, be open.
Servane Mouazan:What else should people do or should
Servane Mouazan:teams do? Consider
Servane Mouazan:or consider when they're starting their
Servane Mouazan:foresight journey. Light touch.
Marcella:That's a great question. I think in a few minutes here,
Marcella:I think that one of the best ways to do it is
Marcella:to search for signals. So what
Marcella:signals are or weak signals? Let's say they
Marcella:are little bubbles of the future that are
Marcella:in the present. Right. So
Marcella:anything that you read or you see or
Marcella:anything that any new company that's
Marcella:coming about or anything that comes out from research laboratory
Marcella:that makes you do a double take
Marcella:or that's different from what you've
Marcella:seen, for example, I'll give you a simple
Marcella:example that's not connected to AI so maybe you can,
Marcella:because they're all, all over the place. You know, I read
Marcella:one a few years ago which has kind of really made me stop and think,
Marcella:which is farmers in certain
Marcella:area in Southeast Asia, they stopped
Marcella:cultivating chickens and they went for
Marcella:ducks. And the reason for that was
Marcella:because their farms were getting
Marcella:flooded every so often because of climate change,
Marcella:you know, and that's the big driver. So the signal always has
Marcella:a driver. So it can be climate change, you
Marcella:know, political change, it could be economic, it can be
Marcella:technological, all these things. But
Marcella:that, that's one was really interesting. And
Marcella:it makes you stop and be like wow, that, that is really interesting.
Marcella:I haven't heard that before. And so what
Marcella:I would suggest for companies to do and even
Marcella:smaller companies or anybody really,
Marcella:I have an Excel, spreadsheet that I have a
Marcella:bunch of signals on and I have the name of the signal,
Marcella:the little description I have, the driver is very
Marcella:nerdy. And then the web paage where it came
Marcella:from, and then I keep them there and every so often I look at
Marcella:that and think, and then you should always keep on doing that
Marcella:for maybe for your area, for things that have to
Marcella:deal with your area. So, for example, a very
Marcella:big one that happened recently, it was, CHABT and its
Marcella:new image, capabilities that
Marcella:has driven all the marketers mad now,
Marcella:because it's so easy to generate these
Marcella:incredible, advertisements and stuff like that. That's one. And then
Marcella:you put that in there, you catalog it, and,
Marcella:then you put those together, you see which ones are similar to each other,
Marcella:and you see what's going on. And then you kind of
Marcella:think, where could this lead? If this keeps on going,
Marcella:is there going to be more of this or less of this in the future? If you think
Marcella:it's more than how would you deal with it? That's how I would think
Marcella:through it. And obviously, if you want to go deeper, then you'd have
Marcella:to get somebody who knows how to translate that
Marcella:into company strategy. That's something that gives you an idea
Marcella:of what's happening in the future
Marcella:and how it will be relevant to you. You know, you can start
Marcella:thinking that way.
Servane Mouazan:I love that. You know what, how I play with. I've got such an
Servane Mouazan:Excel sheet as well. It's so funny
Servane Mouazan:this time of AI. We've got Excel sheet and
Servane Mouazan:list. Just wordless, very nerdy.
Servane Mouazan:but I also put one signal with another one that has
Servane Mouazan:absolutely nothing to do with each other. I forced myself to
Servane Mouazan:create a story. So I would take your ducks or your
Servane Mouazan:chickens and see what happens when
Servane Mouazan:we cross. We correlate that with a chgpt and
Servane Mouazan:imagery, story. And then I go wild.
Marcella:Yeah, yeah.
Marcella:Super cool, super cool.
Servane Mouazan:But thank you so much for, for giving us a little tip here
Servane Mouazan:for teams to just start tracking signals.
Servane Mouazan:And really the point here is to not
Servane Mouazan:ignore this SAMB bys because
Servane Mouazan:they can become quite noisy.
Marcella:Exactly, exactly.
Servane Mouazan:So here we have technology, we've got AI, we've
Servane Mouazan:got robotics, we've got everything. And we end up with a very
Servane Mouazan:practical thing, very journalistic thing, as well as
Servane Mouazan:to capture the news, come back to it
Servane Mouazan:and start thinking. Thinking, on your own, but thinking
Servane Mouazan:with others and start discussions and conversations. Say, where
Servane Mouazan:is it all going if we continue, in that
Servane Mouazan:direction? And what does it mean for our company
Servane Mouazan:or for a movement or for our community?
Marcella:Exactly.
Servane Mouazan:Is there any more that you are
Servane Mouazan:dying to share with me that I haven't asked you,
Servane Mouazan:Marcela?
Marcella:Yeah, I think the only thing I would say
Marcella:is act in
Marcella:the way that you want the
Marcella:future to be. Decide whether it's decisions,
Marcella:whether it's, projects you work on,
Marcella:whether it's, things you volunteer in.
Marcella:You think about where that what's the future
Marcella:that you want, and then how can you act on it today? That's what I would
Marcella:say.
Servane Mouazan:Right. Second call to action. Thank you so much for being
Servane Mouazan:with us in the House of Trust today.
Marcella:Thank you. Thank you.
Servane Mouazan:Well, that's it for us today. Come back soon to the House of
Servane Mouazan:Trust. You can share this episode, comment,
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Servane Mouazan:It's for people who love to invest in change and ignite
Servane Mouazan:hopeful actions. Keep connecting. Goodbye.